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Career timeline

Samuel Lopez

Web, Mobile & GIS Development | Customer Service | Travel & Tourism

9 roles across 22 years 9 months of experience.

Contact Samuel Lopez

  1. 1/5/2026

    to Present

    6 months so far

    Current role

    Customer Service Advisor

    Concentrix

    Robina – Australia

    • Resolve inbound customer enquiries by phone and other communication channels, delivering clear, accurate and professional information.
    • Investigate customer concerns, build rapport and resolve issues to support positive customer experiences.
    • Maintain accurate customer records and service documentation.
    • Collaborate with colleagues to meet service and quality goals.

  2. 20/4/2022

    to 20/10/2025

    3 years 6 months

    Software Developer

    3rdmill

    Sydney – Australia

    • Delivered front-end and back-end functionality for full-stack ColdFusion web applications.
    • Maintained and supported client applications across multiple programming languages.
    • Translated customer requirements into documented specifications and new application features.
    • Prepared technical documentation to support application maintenance and ongoing client support.

  3. 19/7/2021

    to 15/4/2022

    9 months

    Senior Web Developer

    Deamon Internet Consultants

    Sydney – Australia

    • Delivered full-stack ColdFusion development and AWS development support for web applications.
    • Assessed application infrastructure and documented deployment and maintenance improvements.
    • Collaborated with IT teams to design and implement cost-effective AWS migration strategies.
    • Built serverless application functionality using AWS services, including API Gateway, RDS, S3, Lambda and SAM.
    • Tested, debugged and updated applications for cross-browser compatibility, and developed AWS Redshift databases.

  4. 16/1/2021

    to 1/6/2021

    4 months

    Senior ColdFusion Developer

    Big Red Group

    Sydney – Australia

    • Delivered full-stack web development across front-end and back-end functionality.

  5. 30/6/2019

    to 15/1/2021

    1 year 7 months

    Senior GIS Developer & Analysts

    Aurizon

    Fortitude Valley – Brisbane (QLD) – Australia

    • Coordinated GIS delivery from planning and development through implementation, operation and maintenance.
    • Built mapping applications using ESRI JavaScript API, ArcGIS Server services, Google APIs, HTML5 and CSS3.
    • Automated geospatial functionality using Python and ArcPy, applying geoprocessing and cartographic techniques.
    • Administered and tuned geodatabases and SQL Server databases, integrating non-spatial data through SQL, ETL, SSIS and SSRS.

  6. 7/6/2016

    to Recent

    Founder / Managing Director; Senior ColdFusion Developer

    AYACODA

    Brisbane – Fortitude Valley (QLD) – Australia

    • Developed a Lucee-based content management system and cross-platform iOS and Android applications using Titanium Appcelerator.
    • Managed AWS infrastructure, Smarter Mail servers and network administration.
    • Directed business operations, project delivery and human resources management.

  7. 1/4/2013

    to 7/6/2016

    3 years 2 months

    Senior ColdFusion Web Developer / Company CEO

    ANAKODA

    Surfers Paradise – Gold Coast (QLD) – Australia

    • Developed a ColdFusion 10 content management system and iOS and Android applications using Titanium Appcelerator.
    • Administered AWS infrastructure, mail servers and networks while leading projects and business operations.

  8. Apr 2009

    to 16/3/2013

    3 years 11 months

    Senior Web Developer (ColdFusion)

    VM Learning

    Indooroopilly - Brisbane (QLD) – Australia

    • Extended the aXcelerate platform and developed web services connecting client websites and applications with platform data.
    • Delivered an iPad application and a finance system supporting exports to MYOB and QuickBooks.
    • Gathered client requirements, planned implementations and integrations, and provided ongoing relationship management and technical support.
    • Strengthened delivery practices through MXUnit testing, Subversion implementation, staging environments and developer supervision.

  9. February 2004

    to September 2004

    7 months

    Frontline Microsoft Technical Support (Level 1 & 2) (Temporary/Contract)

    Microsoft - Datacom

    North Ryde (NSW) - Australia

    • Resolved hardware and software issues through in-person, telephone and remote Level 1 and 2 technical support.
    • Supported operating systems, email, printing and software installation, taking ownership of assigned technical issues.